Senior Case Management Associate (Pre-departure / VHR)

About the role

The International Organization for Migration (IOM) is seeking a Senior Case Management Associate to lead pre‑departure and Voluntary Humanitarian Return (VHR) activities in Libya. The role supports migrants, returnees and vulnerable populations by ensuring safe, dignified and orderly assistance throughout the return process.

Key responsibilities

• Coordinate and supervise pre‑departure case management services for individuals preparing for voluntary return.
• Provide guidance and support to beneficiaries throughout the VHR journey, including health, psychosocial and logistical assistance.
• Collaborate with national authorities, UN agencies, NGOs and donors to align interventions with national migration policies.
• Monitor and report on case progress, ensuring data quality and compliance with IOM standards.
• Contribute to the development of operational guidelines and capacity‑building initiatives for staff and partners.

Required profile

• University degree in social sciences, migration studies, public health or a related field.
• Minimum 5 years of experience in case management, humanitarian assistance or migration programmes, preferably in conflict‑affected settings.
• Demonstrated ability to work with diverse stakeholders and navigate complex operational environments.
• Strong analytical and reporting skills, with fluency in English; knowledge of Arabic is an asset.

Required skills

What we offer

• Opportunity to contribute to life‑saving humanitarian programmes in a challenging context.
• Professional development within a leading UN agency.
• Inclusive and supportive workplace that values diversity.