Service Delivery Coordinator (ALS) – Benghazi

About the role

The Service Delivery Coordinator will ensure short‑ and long‑term revenue, profit and cash collection opportunities are maximized while overseeing on‑time delivery, contract adherence and payment for customers. The role coordinates job activities across organizational boundaries to deliver exceptional service.

Key responsibilities

• Supervise, organize and execute service projects, managing scope, schedule, contract, cost and quality.
• Apply project methodologies and standards to fulfill customer orders within financial and commercial parameters.
• Schedule and dispatch resources according to job requirements.
• Act as primary client contact for job preparation, execution and close‑out, managing the relationship to ensure business success.
• Navigate client processes and escalations to mitigate risks and meet client objectives.

Required profile

• Bachelor's degree from an accredited university or high school diploma with 4 years relevant experience.
• 5+ years experience in Artificial Lift Systems service delivery management.
• Proven ability to lead and motivate teams in a global‑matrix environment.
• Strong analytical and problem‑solving abilities.
• Excellent communication, negotiation and interpersonal skills.
• Willingness to work on‑site in Benghazi.

What we offer

• Flexible working hours to match personal productivity patterns.
• Comprehensive private medical care options.
• Life insurance and disability programs.
• Tailored financial programs and additional voluntary benefits.