Testing Agent

About the role

The Testing Agent supports the delivery of high‑quality telecom services by executing manual and automated test scenarios across VOX Solutions’ voice, messaging, and data platforms. The role ensures service reliability, customer satisfaction, and regulatory compliance within a global testing framework.

Key responsibilities

• Execute SMS & Voice penetration test plans to identify A2P leakage and illegal traffic termination.
• Detect content manipulation, research subscriber behavior, and maintain records of top OTTs and their authentication methods.
• Prepare testing reports, develop testing processes for new and existing products, and analyze results to measure filtering efficiency.
• Collaborate with the Monetization team to implement testing strategies and participate in continuous delivery decisions.
• Propose and help implement automation ideas, maintain test tools, and stay current with new testing strategies.

Required profile

• Proficiency in English (minimum B2 level).
• Advanced knowledge of MS Excel and reporting tools.
• Basic ability to create user accounts on social media applications.
• Willingness to work on holidays or weekends according to a predefined schedule.
• Previous experience or knowledge of the telecom industry, especially SMS Messaging (A2P), is a plus.

Required skills

• MS Excel
• Reporting tools

What we offer

• Dynamic, forward‑thinking work environment.
• Competitive compensation and benefits.
• Vacation and time‑off packages.
• Stock options.