Shopping Mall General Manager

About the role

Brandzo Franchise Partners is seeking a seasoned Shopping Mall General Manager to lead the operations of one of its flagship retail destinations in Libya. Reporting to senior leadership, you will be responsible for the overall performance, tenant satisfaction and commercial success of the mall.

Key responsibilities

• Oversee all administrative, operational and commercial activities of the mall.
• Develop and manage financial, budgeting and control systems.
• Prepare and execute strategic plans, performance reports and occupancy improvement initiatives.
• Drive revenue growth and enhance operational efficiency.
• Build and maintain relationships with tenants, partners and service providers.
• Supervise facility functions including security, maintenance, cleaning, customer service and marketing.
• Lead internal teams while ensuring compliance with quality and safety standards.

Required profile

• Bachelor’s degree in Business Administration, Finance, Engineering or a related field.
• Proven senior leadership experience in shopping malls or large commercial centres.
• At least one year of hands‑on mall management experience.
• Track record of improving performance, revenue and occupancy rates.
• Strong strategic planning, negotiation and decision‑making abilities.
• Fluency in Arabic; proficiency in English is a plus.

Required skills